Case studies

Case Studies

A selection of recent engagements where we have helped Federal Government clients shape strategy, modernise architecture, and lift delivery performance across ICT and business reform programmes.

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Field record

Selected case studies

From whole-of-government ICT strategy to end-to-end solution architecture, our work focuses on measurable outcomes: reducing duplication, lifting compliance, and accelerating digital service delivery for Australian Government clients.

Operation 01Federal Government

ICT Strategy

Challenge

A Federal Government department lacked a cohesive technology roadmap aligned to ministerial priorities.

Outcome

We developed a 5-year ICT strategy integrating security, cloud, and digital service delivery, reducing duplicated IT investment by 40% and achieving whole-of-government compliance.

  • 5-year roadmap aligned to ministerial priorities
  • 40% reduction in duplicated IT investment
  • Whole-of-government compliance achieved
Operation 02Federal Government

Business Process Mapping

Challenge

A Federal agency faced critical delays in service delivery due to siloed workflows.

Outcome

We mapped end-to-end business processes across 8 divisions, eliminating 14 redundancies, cutting processing time by 35% and meeting PGPA accountability requirements.

  • End-to-end mapping across 8 divisions
  • 14 redundant steps eliminated
  • 35% reduction in processing time
  • PGPA accountability requirements met
Operation 03Federal Government

ICT Baseline Assessment

Challenge

A Federal Government body had limited visibility of its ICT landscape ahead of a major transformation program.

Outcome

We delivered a comprehensive baseline assessment across infrastructure, applications, and cyber posture, giving leadership a clear, evidence-based view to inform the transformation roadmap.

  • Infrastructure, applications and cyber posture in scope
  • Evidence-based view for leadership
  • Foundation for transformation roadmap
Operation 04Federal Government

Solution Architecture

Challenge

A Federal Government department required a scalable architecture to underpin a whole-of-government digital service platform.

Outcome

We designed an end-to-end solution architecture aligned to the Australian Government Architecture (AGA) framework, reducing integration complexity across 5 legacy systems.

  • End-to-end solution architecture
  • Aligned to the Australian Government Architecture (AGA) framework
  • Integration complexity reduced across 5 legacy systems

Allied network

Our partners

We work alongside trusted Australian partners to extend our capability and bring the right expertise to every engagement.

Partner 01

Phoenix ICT

Phoenix ICT Solutions provides specialist information and communications technology services, supporting clients with infrastructure, integration and managed services.

Partner 02

RankSaga

RankSaga delivers digital marketing, SEO and growth services, helping organisations build search visibility and reach the right audiences online.

Open channel

Discuss your programme with us

Whether you need AI and digital transformation consulting or end to end project delivery, we are ready to help. Get in touch to explore how we can support your organisation.

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  • Canberra, ACT // sovereign Australian capability
  • Defence & National Intelligence focus
  • Response within two business days