Terms & Conditions of
Perfringo Solutions

1. Definitions

In these Terms and Conditions:

  • "We", "us" and "our" mean Perfringo Solutions (and our successors and assignees).
  • "You" and "your" mean the client or organisation engaging our services, and (where applicable) the person agreeing to these terms on that organisation’s behalf.
  • "Services" means our consulting, project delivery, and related services as described on our website and in any statement of work or engagement letter, including AI and digital transformation consulting, strategy and advisory, project delivery, and ongoing support.
  • "Site" means our website and any related online presence.
  • "Client Data" means any data, materials, or information you provide to us in connection with the Services.

2. Scope and Application

These terms apply to your use of our Site and to any engagement for our Services. By using our Site or engaging us for Services, you agree to these Terms and Conditions. Specific engagements may be subject to additional terms set out in a statement of work, engagement letter, or contract, which will be agreed in writing.

3. Our Services

Service description

We deliver consulting and digital transformation for Defence and National Intelligence, including:

  • Strategy and advisory – defining and prioritising AI and digital initiatives, roadmaps, and business cases aligned to your mission and risk appetite.
  • AI and digital delivery – end-to-end project delivery from design and build through integration, testing, and handover, with clear governance and reporting.
  • Compliance and security – solutions designed and delivered with security and compliance at the core to meet regulatory and classification requirements.
  • Sector expertise – support tailored to Defence and National Intelligence contexts, constraints, and secure delivery environments.
  • Ongoing support – support, optimisation, and partnership so that solutions continue to deliver value.

The exact scope, deliverables, and fees for any particular engagement will be set out in a separate agreement or statement of work.

Service provided as described

We will provide the Services with reasonable skill and care and in accordance with any agreed scope and timelines. We do not guarantee specific outcomes beyond what is expressly agreed in writing. Availability of our Site and of any online tools is on a reasonable-efforts basis and we do not warrant uninterrupted access.

4. Your Obligations

You agree to:

  1. Provide accurate information and timely access to people, systems, and data reasonably required for us to perform the Services.
  2. Use any deliverables, materials, or access we provide only for the purposes of the engagement and in accordance with any agreed terms.
  3. Keep any login details or confidential information we share with you secure and not disclose them to unauthorised parties.
  4. Use our Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the Site.
  5. Ensure that anyone agreeing to these terms or engaging us on your behalf has authority to bind your organisation.

You must not:

  • Use our Site or Services for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to our systems, networks, or other clients’ data.
  • Copy, modify, or distribute our materials, methodologies, or deliverables except as permitted in a separate agreement.
  • Use our name, branding, or materials in a way that suggests endorsement or partnership without our prior written consent.

5. Intellectual Property and Confidentiality

  • Our materials: We retain all intellectual property rights in our methodologies, tools, templates, and pre-existing materials. Where we create custom deliverables for you, ownership will be as set out in the relevant engagement agreement.
  • Your data: You retain ownership of your Client Data. We will use and process Client Data only as necessary to perform the Services and in accordance with our Privacy Policy and any applicable data processing terms.
  • Confidentiality: Each party will keep the other’s confidential information secure and use it only for the purposes of the engagement, except where disclosure is required by law or with the other party’s consent.

6. Liability

  • Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.
  • Subject to that, we will not be liable for any indirect, consequential, or special loss (including loss of profit, revenue, or data) arising from your use of our Site or Services.
  • Our total liability to you in respect of any claim or series of connected claims arising from or in connection with our Site or any single engagement will be limited to the amount paid or payable by you for the relevant Services in the twelve (12) months preceding the event giving rise to the claim, or such other cap as may be agreed in writing for that engagement.
  • If you engage us on behalf of a company or other organisation, you confirm that you have authority to do so and that the organisation will be bound by these terms and liable for all obligations under the engagement.

7. Data and Privacy

We collect and process personal data in accordance with our Privacy Policy. By using our Site or providing us with personal data in connection with the Services, you acknowledge that we may process that data as described in our Privacy Policy and, where relevant, under any separate data processing agreement agreed between us.

8. Changes to These Terms

We may update these Terms and Conditions from time to time. The current version will be published on this page with an updated date. Continued use of our Site or Services after changes are published constitutes acceptance of the updated terms. For existing engagements, the terms in effect at the time of engagement will apply unless we agree otherwise in writing.

9. General

  • Entire agreement: These terms, together with our Privacy Policy and any written engagement or statement of work, set out the entire agreement between you and us regarding the Site and the Services.
  • Severability: If any part of these terms is held to be invalid or unenforceable, the remaining provisions will continue in effect.
  • Governing law: These Terms and Conditions are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of the ACT and the Federal Court of Australia (unless we agree otherwise in a separate contract).

If you have questions about these Terms and Conditions, please contact us via our contact page.