Perfringo Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at perfringosolutions.com, contact us, or engage our consulting, project delivery, or payroll services—including in the context of Defence and National Intelligence engagements.
By using our website or providing us with your personal information, you agree to the practices described in this policy. If you do not agree, please do not use our site or provide us with your data.
1. Who we are
Perfringo Solutions provides AI and digital transformation consulting, project delivery, and payroll services for Defence and National Intelligence. We are based in Australia (55 Zanci St, Crace ACT 2911). For the purposes of data protection, Perfringo Solutions is the data controller in respect of the personal information we collect through our website and in the course of providing our services.
2. Information we collect
We may collect the following types of information:
- Contact and identity information – Name, email address, phone number, job title, organisation, and any other details you provide when you contact us via our website, email, or phone.
- Engagement and project information – Information you provide when engaging our services, including requirements, communications, and materials necessary to deliver consulting, project delivery, or payroll services.
- Payroll and HR-related data – Where we provide payroll or related HR services, we may process names, contact details, employment and payment information, and other data necessary to perform those services, in accordance with our contracts and applicable law.
- Website usage information – Technical data such as IP address, browser type, device information, and pages visited when you use our website. We may use cookies and similar technologies as described below.
- Security and compliance information – In the context of Defence and National Intelligence work, we may process information required for security clearances, access control, and compliance with contractual and regulatory obligations.
We do not collect more personal information than is necessary for the purposes described in this policy or as required by our contracts and law.
3. How we use your information
We use your personal information to:
- Respond to your enquiries and provide the services you request.
- Deliver consulting, project delivery, and payroll services in accordance with our agreements.
- Manage and administer our business relationships, contracts, and communications.
- Comply with legal, regulatory, and contractual obligations (including in secure and classified environments where applicable).
- Improve our website, services, and client experience.
- Send you relevant updates or marketing communications where you have consented or where we have a legitimate interest, and where permitted by law. You can opt out at any time.
We process personal information on the basis of: your consent; performance of a contract; compliance with legal obligations; or our legitimate interests in operating our business and providing our services, where those interests are not overridden by your rights.
4. Sharing and disclosure
We may share your personal information only in the following circumstances:
- Service providers and subprocessors – With trusted third parties who assist us in operating our website, delivering services (e.g. payroll or IT), or conducting our business, under strict confidentiality and data protection obligations.
- Legal and regulatory – Where required by law, court order, or government or regulatory authority, including in connection with national security or law enforcement.
- Defence and National Intelligence engagements – Where contractually required, we may share information with clients, partners, or authorities in accordance with applicable security and data handling requirements.
- With your consent – Where you have given us explicit consent to share your information for a specific purpose.
We do not sell your personal information.
5. Security and confidentiality
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. In the context of Defence and National Intelligence work, we adhere to applicable security classifications, handling requirements, and contractual obligations. Access to personal information is limited to those who need it for the purposes described in this policy or as required by our contracts.
6. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, tax, or contractual requirements. When we no longer need your information, we will securely delete or anonymise it in accordance with our retention policies and applicable law.
7. Your rights
Depending on your location and applicable law, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of your personal information in certain circumstances.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
In Australia, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You may contact us to exercise your rights or to make a complaint; we will respond in accordance with applicable law.
To exercise any of these rights, please contact us using the details in section 10 below.
8. International transfers
We are based in Australia. If we transfer your personal information to service providers or partners in other countries, we will ensure appropriate safeguards are in place (such as standard contractual clauses or adequacy decisions) where required by applicable data protection law.
9. Cookies and similar technologies
Our website may use cookies and similar technologies to improve functionality, analyse usage, and remember your preferences. You can control cookies through your browser settings. Disabling certain cookies may affect how the website works. We do not use cookies for advertising or tracking in a way that identifies you across third-party sites beyond what is necessary for our own site functionality and analytics.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this page with an updated date. We encourage you to review this policy periodically. Continued use of our website or services after changes are published constitutes acceptance of the updated policy, subject to any rights you have under applicable law.
11. Contact us
If you have questions about this Privacy Policy, wish to exercise your rights, or have a complaint about our handling of your personal information, please contact us:
- Email: Perfringo@gmail.com
- Address: 55 Zanci St, Crace ACT 2911, Australia
- Website: Contact page
We will respond to your request or complaint in accordance with applicable law.